Refund & Return Policy

We aim to ensure all customers are satisfied with their purchases.

1. Return Eligibility

Products may be eligible for return if:

• The item received is defective or damaged

• The wrong item was delivered

• The item is significantly different from the product description

2. Return Period

Customers must notify us within 7 days from the date of receiving the item.

3. Return Conditions

Returned items must be:

• Unused

• In original condition (with tags attached)

• In original packaging

4. Store Credit Process

Once the returned item is received and inspected, we will issue Store Credit equivalent to the approved return value.

Store Credit:

• Can be used for future purchases at sevencloth.com website only.

• Is non-transferable and non-exchangeable for cash.

• Will be issued only after the returned item has passed inspection.

5. Non-Returnable Items

The following items are not eligible for return:

• Clearance or sale items

• Used, worn, washed, or altered products

• Personal or hygiene-related items

• Items returned without original tags or packaging

6. Shipping Fees

Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped or defective product received).

7. No Cash Refunds

SEVEN Cloth & Co. does not provide cash refunds. All approved returns will be compensated in the form of Store Credit only.

For assistance, please contact our customer support team.